Shipping Policy
Tuesday, September 6, 03:37 am
How do you ship?
- Customer satisfaction is the most important so we will work with the best shipping partners. However, the shipping partners may not be fixed as well as the shipping time may be changed.
Usually there are 2 main shipping methods we use:
- Standard Shipping
- Express Shipping
Note:
- Sometimes, with some shoe models, Express Shipping method of shipping partners will not be available. We will send you an email to notify about it.
- In addition, there are some areas with limited delivery, we will update these areas soon so you can know if you are in that area or not.
How long will it take to receive my order?
- The products will be produced after your order is paid. This process on average for all products will take 5 - 10 business days. Some products may take longer or faster.
- As soon as the product is finished manufacturing, we will quickly take it to the shipping partners to get it to you soon. The average shipping time will be 5 - 8 business days for express shipping and 12 - 20 business days for standard shipping with all products. This process will depend on the carrier.
Note:
- Our business days are Monday through Friday.
- Specific production and delivery times for each product will be provided by us in the description of that product.
- We work hard to get packages to you as quickly as possible. During special sales, Scrap Sack Sales, Black Friday weekend or other holiday sales packages may be delayed by a few days.
How will I know my order has been shipped?
- You will receive an email notification to let you know your package is on its way, accompanied with it is a shipping tracking code. You can use it to check the current position of the order.
What are my shipping cost options?
We use flat shipping rate of:
- Standard Shipping: $5.99 for first item and $3.99 for additional item
- Express Shipping: $15.99 for first item and $8.99 for additional item
- Free Shipping: Free shipping on orders from $199
Late Deliveries
Our shipping partners will try their best to ensure you receive your order on time, however occasional delays do occur. 78Blue | Home And Fashion cannot be held responsible for delays caused by unforeseen or uncontrollable events such as:
- Incorrect Address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- International customs procedures
Missing Item Policy
- Although we check and double-check orders prior to shipping, mistakes do happen. If an item is missing please let us know. We can ship it out to you, issue a refund, or include it in your next order. If you receive something you did not order, just enjoy it or share it with someone else!
List of suggested articles
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FAQs
You will find the ingredients for each item listed with the description of the item. We use fabrics that are durable, beautiful, comfortable to wear and easy to clean. -
Return & Refund Policy
For any defective products, send us an e-mail at [email protected] for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. -
Terms and Conditions
Use of the 78BLUE's Shop website constitutes agreement to our terms of use. We encourage you to review the following information carefully. -
Privacy Policy
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. -
Payment Policy
Teezenol Handmade Soap accepts PayPal and credit cards. All orders must be paid in full before the products is made (for custom orders) or shipped.
